Shrewsbury Reviews


PT at Madden and Gilbert has been awesome! Matt and the team have been super helpful and really want and see you improve. I was having pain in my SI joint which would flare up often, especially after going to the gym. I learned so many different exercises to help improve the pain and now I can go to the gym without being scared of a flare up :) 10/10 would recommend to anyone

Aisley Bergdoll from Shrewsbury


100% AMAZING PEOPLE AND EXPERIENCE. If you have kids that need treatment, go here. If you’re middle aged like me, go here. If you’re older, go here. I was not happy to hear that I needed to go to PT for my ailment. I have a busy schedule, negotiating with my family when I can seek treatment. I sought out the most local place. They have hours to help. It is a blessing in disguise. It was clear from the start that Veronica knew how to help me. The first thing done was an introduction in a private area for me to share and explain the ailment. She listened first, asking questions for clarity, sharing next steps for an action plan. Once on the floor, I was uneasy, seeking guidance on activities, making sure I was doing the activities correctly. The team Veronica surrounds herself with, places her trust in, especially her partner Jenny, are just as incredible. They are all aligned, knowledgeable, and have the same goals to help you. They pull you in, have genuine conversations with you, know how and when to read the room to make things pleasant for everyone to do their routine. Veronica knows how to utilize her time and work with you when you need it. I can watch her work one on one with someone, fully trusting her team to support the room. They work tirelessly to ensure that everyone has a great experience. Without a doubt, if I must return, I will go here. The first issue was resolved quickly. They knew what to treat and the other impacts that require treatment. The practical approach is brilliant. I’m in such a better place now.

James R. from Shrewsbury


I am very pleased with my PT experience at Madden Gilbert Shrewsbury. Everyone is so friendly and helpful but more importantly results driven. My program to address reoccurring knee swelling was well planned. I have a tendency to push hard which was part of my problem. The steady, progressive program to strengthen the muscles around my knee combined with laser treatments made a big difference. I feel much stronger now and am confident that I can continue my normal activities without getting uncontrolled swelling in my knee. I highly recommend the Madden Gilbert Shrewsbury team!

David Swartz from Shrewsbury


I felt treated like my problem was the most important with each PT or technician who worked with me at the time they worked with me

Anne Schult from Shrewsbury


What a wonderful experience in my journey to figure out how to manage this new painful diagnosis. I was helped to understand the tools I need to become stronger so that walking and doing chores were not painful any longer. My team of Taylor, Alec and Olivia couldn’t have been more kind and helpful. Hopefully I won’t need them again but if I do I will be glad to see them again. And Deepa - welcoming smiling face upon arrival and departure.

Carol S. from Shrewsbury


My left foot was bothering me for two months. I went to my primary and she recommended PT. I contacted Matt at Madden and explained the problem. He diagnosed it and tendinitis in my ankle. After a few visits, and working with the team the pain started to go away. Towards the end of PT my wife and I traveled to Europe. On average we walked about 18,000 steps a day with no pain or problems. The team at Malden is amazing. I would highly recommend them.

Philip B. from Shrewsbury


Did a good job on my back. Will be back again. They were very pleasant and made a lot of friends. Got an A from me.

Betty C. from Shrewsbury


The staff really go out of their way to get you back to being your best version of yourself.

Colin Doyle from Shrewsbury


Over the course of 15 months I was treated by Matt & team at Madden & Gilbert (Shrewsbury) for back pain, sciatica and weakness that eventually led to spinal fusion surgery. I spent 9 months in PT prior to surgery, & 6 months post-op. They helped me manage pain, prepared me for surgery, & got me back on my feet afterwards. I cannot say enough about their team, the approaches they use, and their care and concern! From the front door to the back, they are a class act. They will always be my go-to PT place for me and my family!

Lori Wagner from Shrewsbury


I went to PT to see Matt after hearing about what a superior clinic it is. I traveled 40 minutes and it was well worth it! The source of my discomfort and pain was identified and a plan was implemented. Each week, exercises were adjusted and new ones added based on progress. Manuel therapy, targeted exercises and understanding my individual needs helped me get back to normal daily activities without pain and discomfort! The whole team at that clinic are amazing!!!

Blaine Hawley from Shrewsbury


Thanks Veronica and Jenny for helping me to get strength and mobility back in my shoulders. Truly a great team.

Richard H. from Shrewsbury


Excellent results professional, competent friendly staff. Resolved issue with my knee. Third time I have had treatment here for different issues - always a good healthy result. Highly recommend these guys.

John wolfe from Shrewsbury


Madden & Gilbert saved me from having to have rotator cuff surgery. I attended one of their free workshops for pain. I really thought it was a scam... but nope! I signed up started PT and now have full use of my arm with no pain. Everyone there is absolutely amazing!!! From the staff to the patient's. It made going fun & enjoyable. I have had PT at other facilities & they don't even come close to Madden & Gilbert. Thank you Matt, Pete, Dylan & Michael!!!!

Dacia Osborne from Shrewsbury


Sometime earlier in this year 2025 I did some activity which caused me significant pain and discomfort in my neck and the upper left quadrant of my back. It felt like a rod was tightly wedged from my neck diagonally downward to my left shoulder blade. This caused me to have a chronic pain when doing many activities and especially when sleeping, being quite uncomfortable when I moved my back and arms during sleep. I suffered through this chronic pain for several months, hoping that it would eventually go away, but it didn’t. This is when I decided that I needed some physical therapy and I decided on Madden and Gilbert PT in Shrewsbury, as my wife had had been there several times previously for therapy and had recommended them. On my first visit I met with Matt Conroy, the Clinical Director at Madden & Gilbert, to perform an initial assessment of my condition. Matt determined that I had severe tightness in the muscles in my upper left back and around my neck. My ability to turn my head and neck to the left had diminished to 30% capability. So M&D began a physical therapy program with me with the aim to loosen up the tight muscles in my back and improve my capability to turn my head and neck more freely in a leftward direction. The program that was utilized included 2-3 physical therapy sessions each week at the M&D facility in Shrewsbury, PA. The therapy sessions included a graduated program of learning new exercises (15 in total) and doing them so that I could loosen up my back muscles and free up the impeded movement on my left side. Other therapy used was traction and back manipulation by the M&D therapists who were working with me. I had about 2 months of these therapy sessions in total. Besides the onsite therapy, I was provided with instruction cards describing the essential exercises that I needed to perform for improvement of my condition. I could then do them on my own offsite at home between therapy sessions. It took 2-3 weeks on the program until I was able to notice that my serious chronic pain was mostly gone. With the pain diminished, I continued with the therapy and exercises for another month to further loosen the muscle stiffness and improve my freedom of movement on my left side. Many thanks to Matt, Peter, Autumn and the other therapy assistants for their help and support during these weeks of physical therapy at Madden and Gilbert. My therapy period has just ended with a great improvement in my condition. My chronic pain has disappeared, my back feels much better and my ability to turn my head and neck leftward was measured to be at 70% now, a big improvement from the 30% when I started my therapy. My sleeping is also very much improved. So I’m very pleased with the outcome of my physical therapy at Madden and Gilbert. Continuing with the exercises the staff has provided to me, I should be able to make further improvement with my back and neck. Many thanks to the Madden and Gilbert Shrewsbury Office staff for a very good experience. Don Goulden from Shrewsbury

Don Goulden from Shrewsbury


I started sessions at Madden and Gilbert for postpartum recovery, specifically for pelvic floor strength and diastasis recti. I have been extremely happy with the services provided, and have seen drastic improvements in the short time I've been attending. Veronica and Jenny are top-notch at what they do- providing endless knowledge, adaptability, and encouragement. Both are charismatic and welcoming, and have made me feel very comfortable with each session. I love that I have a booklet of the exercises to work on at home, so my progress is not limited to in-office attendance. I would recommend them to anyone and would come back for anything else in the future!

C S from Shrewsbury