Once again Madden and Gilbert has helped me improve my quality of life. This time I went from times of a crippling disability to now being able to walk almost like before anything happened! I am so very grateful for my team of Katelyn and Ryan! Thank you, thank you, thank you!
Trudy S. from Harrisburg
Sometime earlier in this year 2025 I did some activity which caused me significant pain and discomfort in my neck and the upper left quadrant of my back. It felt like a rod was tightly wedged from my neck diagonally downward to my left shoulder blade. This caused me to have a chronic pain when doing many activities and especially when sleeping, being quite uncomfortable when I moved my back and arms during sleep. I suffered through this chronic pain for several months, hoping that it would eventually go away, but it didn’t. This is when I decided that I needed some physical therapy and I decided on Madden and Gilbert PT in Shrewsbury, as my wife had had been there several times previously for therapy and had recommended them. On my first visit I met with Matt Conroy, the Clinical Director at Madden & Gilbert, to perform an initial assessment of my condition. Matt determined that I had severe tightness in the muscles in my upper left back and around my neck. My ability to turn my head and neck to the left had diminished to 30% capability. So M&D began a physical therapy program with me with the aim to loosen up the tight muscles in my back and improve my capability to turn my head and neck more freely in a leftward direction. The program that was utilized included 2-3 physical therapy sessions each week at the M&D facility in Shrewsbury, PA. The therapy sessions included a graduated program of learning new exercises (15 in total) and doing them so that I could loosen up my back muscles and free up the impeded movement on my left side. Other therapy used was traction and back manipulation by the M&D therapists who were working with me. I had about 2 months of these therapy sessions in total. Besides the onsite therapy, I was provided with instruction cards describing the essential exercises that I needed to perform for improvement of my condition. I could then do them on my own offsite at home between therapy sessions. It took 2-3 weeks on the program until I was able to notice that my serious chronic pain was mostly gone. With the pain diminished, I continued with the therapy and exercises for another month to further loosen the muscle stiffness and improve my freedom of movement on my left side. Many thanks to Matt, Peter, Autumn and the other therapy assistants for their help and support during these weeks of physical therapy at Madden and Gilbert. My therapy period has just ended with a great improvement in my condition. My chronic pain has disappeared, my back feels much better and my ability to turn my head and neck leftward was measured to be at 70% now, a big improvement from the 30% when I started my therapy. My sleeping is also very much improved. So I’m very pleased with the outcome of my physical therapy at Madden and Gilbert. Continuing with the exercises the staff has provided to me, I should be able to make further improvement with my back and neck. Many thanks to the Madden and Gilbert Shrewsbury Office staff for a very good experience. Don Goulden from Shrewsbury
Don Goulden from Shrewsbury
The therapy here is amazing! Melanie and Kayla took my right rotator cuff from almost 0 range of motion to full range in 29 sessions. No surgery needed!! I believe the manipulation techniques they do is what gave my arm the extra boost.
Kim Mcconnell from Camp Hill
For many years, I have been a patient of Madden-Gilbert therapy for one reason or another. From the front office to all the clinic personnel, the personal care given to patients is top notch. I refer to this practice as my Madden-Gilbert Miracle Workers. This clinic is highly recommended.
Sharon M. from Harrisburg
Great knee rehab with Dr Ben
Lan V. from Harrisburg
I could not be more grateful for the care that I received at Madden and Gilbert. While attending, I was under the care Ava, DPT. The care she provided me was truly unmatched. She is brilliant, dedicated, compassionate, and provides holistic care to assist you through whatever injuries and conditions you are experiencing. She is very knowledgeable and explains any questions you have and helps to provide insights and explanations for your symptoms that helps make a condition seem less daunting, while providing you with a thorough treatment plan. Ava truly cares about her patients and does whatever she can to assist in their recovery. Ava specializes in pelvic floor PT but also works with other orthopedic injuries and is equally helpful in both areas. I would recommend her to anyone for any type of condition. All of the staff at madden and Gilbert are phenomenal and I had wonderful interactions with them from start to finish. I would absolutely recommend madden and Gilbert to anyone needing PT services.
Kylie Wagaman from Harrisburg
Came in for knee that did not bend and was painful. Thru the treatment it improved to normal movement with no pain. Thanks to Dr Ben for the help. I would definitely recommend them.
Ken P. from Harrisburg
Very positive experience. Met all my goals. I am pain free and have good mobility. Christian and team are excellent. Very easy to be at Madden PT. Definitely recommend Madden for PT.
Janet H. from Harrisburg
I had reverse left shoulder replacement in January. Worked with Ben to get full range of motion and strength back. Ben is great and helped me get back to full use of my left arm. Madden and Gilbert is a great place for rehab & therapy. Everyone pleasant, capable, and helpful.
Les Rice from Harrisburg
My PT at Madden was great it helped with my everyday chores, till I could get my knee replacement.Will be back soon. Thank You.
Pat S. from Dauphin
Came here for my knee. Had Ben had my therapist he was great. Started out with not being able to squat or kneel down without falling back. Ben worked with me and after weeks of therapy I was able to kneel down and squat with no issues and no pain in my knee. This is a great place to come. Everyone is great and wonderful environment to be in
chris knipple from Harrisburg
The PTs and staff at Hershey location are great. They help me to recover, and they saved me from going under surgery. Thanks a lot.
Ali O. from Hershey
I truly did not know what to expect when I began therapy. I was experiencing pain as high as a 7. I could not walk without a walker & had little hope of eliminating the pain or walk without a walker at my age of 87. However just the opposite. By following Brenna, Sara & their qualified assistants in their training program, always with their caring help. Today I walk without pain or a walker. All of you are a 5 star company. I consider my instructor's part of my family.
Robert Dallas from Harrisburg
My experience with Madden and Gilbert has been great. My physical therapist was Madison Coleman. Before each session, Madison always asked how I was, especially my back which was painful at the beginning. She explained each exercise to me, and made sure I completed them correctly. As my back began to improve, she added more exercises. There were also assistants that helped keep me on track. Everyone was very encouraging which gave me the incentive to complete each exercise. It was an enjoyable experience and resulted in a great reduction in my back pain. I am basically pain free. Madison and her assistants really helped me.
Dennis P. from Mechanicsburg
I was having pain in my back and found out that PT would help. Went to Maddem and Gilbert, Liz Talbot and Ken worked with me and the pain has been reduced. I would recommend this office.
william Gorney from Camp Hill
